Engagement Models

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Engagement Models2019-01-04T11:56:23+00:00

Managed IT Support

A managed IT support plan is essential for any business that wants to succeed in today’s environment. We’ll become your expert team and strategic IT partner, providing service that’s tailored to your business needs. We’ll manage your complete IT estate and support your users, so you can focus on your commercial success.

With our fully managed IT support, it’s like having your own IT department. We’ll act as your strategic technology partner, who knows your business inside out. You’ll have an all-inclusive support service to maintain and manage your IT infrastructure and support your staff for a fixed monthly fee.

We’ll take complete responsibility of your technology providing a comprehensive level of support including:

  • All business technology supported*
  • Inclusive remote & onsite options
  • Scheduled preventative maintenance
  • Automated updates & patch management
  • Managed security & backups
  • Asset & licencing management
  • Monthly reporting for complete transparency

Complementary IT Support

If your internal IT team is feeling a little stretched, or you’re an IT manager in need of more support, we can help. Our complementary IT support services can help enhance your capabilities, integrating seamlessly with your team and adding technical expertise when and where you need it.

Where you may need a little extra help

  • Add additional manpower when you need it
  • Quick access to certified & multi-skilled IT professionals
  • Help to free internal team to focus on core duties
  • Scale up & down quickly to meet changing workloads
  • Support at remote sites & satellite offices
  • Additional expertise & manpower for project rollouts
  • Access to senior technical expertise & industry experience
  • Help with complex IT issues & major projects